Leadership in design, user experience, innovation, and digital strategy. Previously Experience Design Director at McKinsey & Company in New York City, Service Design Lead at Fjord in NYC, Studio Director at Interactive Institute, Research Director at Umeå Institute of Design, and Professor of Human-Computer Interaction at Umeå University, Sweden. This site contains selected samples of my work as well as my blog, my academic publications, and a bio. My agency work at McKinsey & Company (2016-2018) and Fjord (2015-2016) can't be shown publicly because of IP rights, NDAs, and such. Please contact me or stalk me on LinkedIn and Twitter for full resume and portfolio.