Experience Design Director at McKinsey & Company in New York City. Previously, lead service designer at Fjord in NYC and professor of Human-Computer Interaction at Umeå University, Sweden. This site contains selected samples of my work at the Interactive Institute, Umeå Institute of Design, and Umeå University, as well as my blog, my academic publications, and a bio. My agency work at McKinsey & Company (2016-current) and Fjord/Accenture (2015-2016) cannot be shown here because of IP rights and NDAs. Please contact me or stalk me on LinkedIn and Twitter.